Shipping policy

Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • US shipping method: USPS Express Parcel 

    Shipment cost: Determined at checkout, based on size weight and destination of package. 

    Estimated delivery time: 4-7 business days

  • Shipping method: USPS Expedited Parcel

    Shipment cost: Determined at checkout, based on size weight and destination of package. 

    Estimated delivery time: 4-7 business days

  • Canadian shipping method: Canada Post Expedited Parcel

    Shipment cost: Determined at checkout, based on size weight and destination of package. 

    Estimated delivery time: 2-3 business days

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

We are not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Our Shipping Policy was last updated on January 13, 2022

 

Contact Us

If you have any questions about this Shipping Policy, you can ask us at info@medicalprosolutions.com.